ibelbet Privacy Policy

This page describes what we collect when you use ibelbet and how we keep that data protected. We at ibelbet collect your personal information only to operate your account, process deposits and withdrawals, verify your identity, and comply with Indonesian financial regulations. We do not sell your data to third parties, and we do not use your betting history or payment details for marketing without your consent.

When you access ibelbet—whether via our app on Android, our mobile browser interface, or a desktop—we collect your account details, identity information, payment records, betting activity, and device data. All of this information is encrypted and stored on secure servers. Your data is accessible only to our compliance team, support staff, and authorized payment processors.

We describe our full privacy practices below, including what data we collect, how we use it, who has access, how long we keep it, and your rights under our privacy framework.

What Data We Collect on ibelbet

We collect the following information when you create an account on ibelbet:

• Identity details: Full legal name, date of birth, national ID number (KTP or equivalent), residential address, and phone number.
• Account credentials: Email address and password (hashed, never stored in plain text).
• Payment information: Bank account details (account holder name, account number, bank code), or digital wallet identifiers (DANA, e-wallet, mobile banking, local payment, online payment phone number, or e-wallet code). We store these only after verification.
• Betting activity: Every wager you place on Liga 1, Piala AFF, Champions League, live blackjack, roulette, baccarat, Dragon Tiger, slots, esports (Mobile Legends, Free Fire, PUBG Mobile), or any other ibelbet market. This includes your stake, the outcome, your payout, and timestamp.
• Device and access data: Your device type (Android, iOS, desktop), IP address, browser type, and login timestamps. This helps us detect unauthorized access and detect fraud.
• Communication records: If you contact ibelbet support, we retain your inquiries, our responses, and any attachments you send.

We do not collect cookies that track your browsing across other websites. Our ibelbet cookies only maintain your login session and remember your preferred language and timezone. You can disable cookies in your browser; however, some ibelbet features may not function properly without them.

How We Use Your Data on ibelbet

We at ibelbet use your data for these specific purposes:

• Account operation: Maintain your profile, process your deposits and withdrawals, and execute your wagers.
• Identity verification: Confirm you are the legitimate account owner before unlocking deposits and withdrawals. We cross-reference your identity details against government databases.
• Compliance and fraud prevention: Monitor your betting patterns for suspicious activity, detect money laundering, and comply with Indonesian financial reporting requirements. During withdrawal requests, we review your betting history to confirm your balance came from legitimate play.
• Payment processing: Share your bank account or wallet details with our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or banks online payment, e-wallet, mobile banking, local payment) to execute deposits and withdrawals.
• Customer support: Respond to your inquiries, resolve disputes, and investigate account issues.
• Service improvement: Analyze aggregate data (not linked to your identity) to improve ibelbet's game performance, payment flow, and user experience.

We do not use your identity, payment, or betting data for marketing emails, SMS promotions, or targeted advertising without your explicit opt-in consent. If you receive marketing communications from ibelbet, you can unsubscribe via a link in those messages or by contacting our support team.

Our Data Processors and Third Parties

We at ibelbet partner with third-party processors to operate our platform:

• Payment gateways: We share your payment details with online payment, e-wallet, mobile banking, local payment, online payment, e-wallet providers, and banks (mobile banking, local payment, online payment, e-wallet) to process your deposits and withdrawals. These processors have their own privacy policies and are responsible for protecting your payment data.
• Identity verification service: We use a licensed verification processor to cross-reference your identity against government databases. This processor receives your name, date of birth, ID number, and address, and returns only a pass/fail confirmation.
• Cloud hosting: Our servers may sit outside your jurisdiction. We use encrypted data centers to store account information, betting history, and payment records.
• Support platform: We use a ticketing system to manage customer inquiries. Your support messages are stored on this platform's servers.

We do not sell your data to marketing firms, data brokers, or advertisers. We share your information only with the processors listed above, and only the minimum data necessary to deliver ibelbet's services.

Data Retention on ibelbet

We at ibelbet retain your data as follows:

• Active account: While your account is open, we keep all your identity, payment, and betting data.
• Account closure: If you close your ibelbet account, we retain your betting history for seven years (required by Indonesian financial regulations). Your identity and payment details are archived and inaccessible to you.
• Inactive account: If your account shows no activity for three years, we may send you a notice asking you to confirm your intent to keep the account open. If no response, we may archive the account and its associated data.
• Support tickets: We keep resolved support tickets for two years, then delete them unless required for compliance.

You can request early deletion of your account by contacting our support team. However, we will retain your betting history for seven years for regulatory compliance, and we cannot delete information that is subject to legal holds or ongoing investigations.

Your Rights Regarding Your Data on ibelbet

You have the following rights with respect to your data on ibelbet:

• Access: You can view all your personal data, identity details, payment methods, and betting history in Account Settings at any time.
• Correction: If your identity or contact information is inaccurate, you can update it in Account Settings. We will re-verify the changes.
• Deletion: You can request deletion of your account and associated data by contacting ibelbet support. We will delete your account and personal information, but we must retain your betting history for seven years for regulatory compliance.
• Portability: You can request a copy of your data in machine-readable format (e.g., CSV). We will provide your identity details, payment records, and betting history within 15 business days.
• Objection: If we process your data for fraud prevention or compliance purposes, you can object. However, we may continue processing if legally required.

We at ibelbet treat your personal data as a trust—encrypted, compartmentalized, and disclosed only where necessary to operate your account and comply with law.

Data Breach and Security on ibelbet

We at ibelbet implement encryption (TLS 1.2 or higher), firewalls, intrusion detection, and regular security audits to protect your data. Your password is hashed using industry-standard algorithms; we never store it in plain text. Your payment details are encrypted in transit and at rest. Access to sensitive data is restricted to authorized personnel and logged for audit purposes.

If a data breach occurs that affects your personal information on ibelbet, we will notify you within 72 hours via email and describe the nature of the breach, the data involved, and steps you should take. We will also comply with any reporting obligations under Indonesian data protection law.

ibelbet Privacy Policy: Summary

We at ibelbet collect your identity, payment, and betting data to operate your account, process transactions, verify your identity, and comply with regulations. We encrypt your data, restrict access to authorized staff and approved processors, and do not sell your information to third parties. We retain your betting history for seven years (as required by Indonesian law); other data is deleted when your account closes or becomes inactive. You have rights to access, correct, delete, and port your data. If you have privacy questions or wish to exercise your rights, contact our support team.

This privacy policy applies to all users of ibelbet across all platforms (Android app, iOS browser, desktop). Our services are available only where applicable law permits. Users are responsible for verifying that access and use comply with their jurisdiction's law. If you disagree with our privacy practices, you may close your account and request deletion of your personal data (subject to our seven-year retention requirement for betting history).

We update this privacy policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes via email or by posting a notice on ibelbet. Your continued use of ibelbet after any update means you accept the revised policy.